Application Engineer/Inside Sales
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Location:
Bedford, MA
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Description:
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The Application Engineer/Inside Sales position will require the ability to technically support customers in the Defense, Telecommunication, Industrial and Medical markets. The ideal candidate will have some relevant industry experience, extensive industry knowledge and an established contact base. We are also very open to hiring a recent graduate with a Physics or EE degree. The position is located at EM4’s headquarters in Bedford, Massachusetts
EM4, Inc., and its wholly owned subsidiary EM4 Defense, designs, develops and manufactures state-of-the-art, optoelectronic components for the Defense, Broadband and Industrial markets. We offer both Commercial-Off-the-Shelf (COTS) optoelectronic modules, subsystems and unique Optoelectronic Design and Manufacturing Services (ODMS). We are ITAR registered and US-based.
Responsibilities
Seek new opportunities promoting new technical concepts, applications and/or new product and services.
Conduct general inquiries with potential customers to keep abreast of new developments and technology in the Defense and Industrial markets.
Support in-coming calls for technical and application questions by interacting with engineering group.
Write and maintain application notes for all products.
Work with the Quality and Engineering groups regarding testing, written reports and communication of results to customers for RMA (Returned Material Authorized) devices.
Work with Customer Support to provide quotes, follow-up of quotes and closing of sales.
Represent the sales group in weekly meetings regarding production schedules, forecasting, quality control and custom projects.
Work with IT to keep data sheets and other information updated on the company web page.
Other duties as assigned.
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Qualifications:
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Skills Required
Ability to communicate in an appropriate manner with contacts at all levels of individuals within the Company and Customers.
Good organizational, time management and attention to detail skills.
Motivated team player with a positive attitude who can work independently.
Education and Experience
Physics or EE degree in engineering, or related sales and/or engineering experience within the industry.
Citzenship
U.S. Citizen or Green Card Holder
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Please contact jobs@em4inc.com
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